Getting Started
CODFlip (COD to Prepaid) turns Cash on Delivery orders into prepaid ones by sending customers a discounted, one-tap payment link over WhatsApp. Here's what happens once it's connected to your store, and the three things to set up before it starts working.
What happens when a customer places a COD order?
CODFlip automatically estimates the order's return risk, works out a personalized discount, sends a WhatsApp message with a one-tap payment link, and logs the outcome — all without any manual work from you. Here's that sequence step by step:
| Step | What happens |
|---|---|
| 1 | CODFlip estimates how risky that order is (the chance it gets refused or returned) |
| 2 | It works out a discount for that customer |
| 3 | The customer gets a WhatsApp message with the discount and a one-tap payment link |
| 4 | The outcome is logged (sent, failed, or converted) so it shows up in your reports |
There's also a faster path that happens right at checkout, before an order is even placed: customers who select COD see a banner offering the same kind of discount to pay online instead. Accept it, and checkout completes as prepaid on the spot — no WhatsApp message needed.
Both paths feed the same reports, so your Dashboard always shows the full picture regardless of which one converted the order.
How do I set up CODFlip?
Setup takes about two minutes: connect a WhatsApp Business number, choose a discount, and turn it on. There's no code and no developer required, and every setting stays editable afterward, so nothing here is a one-time decision.
- 1Connect a WhatsApp Business number.
- 2Choose a discount — a simple flat percentage or ₹ amount to start, or the Variable Discount on Pro.
- 3Turn it on. This starts messaging and processing new orders right away.
That's genuinely it. Turning it on only affects orders placed from that point forward — nothing already placed gets messaged retroactively.
Ready to turn it on?
See what's included on Free vs. Pro, and how billing works, before you start.