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CheckoutUpdated June 2026

Checkout Options

Extra ways to steer Cash on Delivery right at checkout, before an order is even placed.

In this guide

Checkout Banner

FreePro

A banner at checkout that offers COD customers the same discount to switch to prepaid, on the spot.

  • Only shows up when a customer has selected Cash on Delivery.
  • Accepting it applies the discount automatically — no code to type in.
  • Orders converted this way skip the WhatsApp nudge, since they never placed a COD order to begin with.

Why it's worth turning on: Converting at checkout is cheaper than converting after the fact — it uses zero WhatsApp quota and skips risk scoring entirely.

Partial COD

Pro

Lets a customer pay part of the order online at checkout and the rest in cash on delivery.

SettingWhat it does
Advance percentageHow much of the order value is collected online upfront

Shows up as one of the payment options at checkout, alongside Full Payment, Plain COD, and COD with Fee.

For example. Advance percentage is set to 30%. A ₹2,000 order requires a ₹600 payment at checkout, with the remaining ₹1,400 collected as cash on delivery.

COD Fee

Pro

Adds a small fixed charge to orders paid by Cash on Delivery.

SettingWhat it does
Fee amountFixed ₹ charge added to COD orders

Shows as its own line item at checkout, and is tracked separately for delivered vs. returned orders in your reports.

Why it's worth turning on: Even a small fee (₹20–₹50) nudges price-sensitive customers toward the Checkout Banner prepaid offer, while offsetting some cost on the COD orders that go through anyway.

OTP Verification

Pro

Requires a customer to verify their WhatsApp number with a one-time code before a COD order is confirmed.

  • The code is sent via WhatsApp at checkout.
  • The order can't be confirmed until it's verified.
  • Your verification rate is tracked per shop, in your reports.

Good to know: Each code sent is a WhatsApp message and counts against your Message Quota, same as a nudge or reminder.

Next: see it all in your reports

See the Dashboard, Order Log, and Savings Dashboard.

See Reports & Dashboards →Back to Documentation →